Q. What warranty is there on portable sun shelters?
We warrant our portable sun shelters for 12 months against failure that is not caused by mishandling.
Q. How are portable sun shelters packed?
Portable sun shelters come with an optional trolley bag. The shelter is packed into a large cardboard outer carton to protect them in transit.
Q. Can I get a replacement roof or sides for my portable sun shelter?
We can provide replacement fabric sections for your portable sun shelter.
Q. How long will my portable sun shelter take to manufacture?
Allow 2 weeks from artwork approval for us to deliver your shelter.
Q. How long will my shelter take to assemble?
It will take 2 people less than 5 minutes to assemble, once the roof is attached to the frame the first time, it remains attached so future set up is even faster.
Q. Which side of the Sun Shelter wall will be printed?
The walls are supplied with the print facing inside the shelter. If you require the print on the outside this can be requested. Please note the walls are not reversible. They are supplied with a velcro strip to attach to the valance of the roof.
Q. How do I attach the walls to the shelter?
The walls come with a velcro strip across the top of the wall to attach to the valance of the roof and velcro loops down the side to attach around the vertical poles.
Q. I have more than 1 artwork, are there additional artwork set-up fees?
Our print prices include a pre-press fee for 1 artwork. If you have multiple designs there will be additional set-up fees. For accurate pricing use the pricing calculator or contact us.